AHS Protective Services Unofficial Guide

Pay, benefits, equipment, learning, and quick-reference essentials

Quick Reference

Essential Information

Common day-to-day notes for pay, benefits, uniforms, equipment, learning requirements, and where to find key systems.

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Pay

Pay periods, overtime, shift premiums, and stat holiday notes.

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Benefits

Vacation, personal leave, sick time, flex spending, and allowances.

Equipment

Issued uniform/equipment, replacement process, and returns.

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ROL

Annual, three-year, and one-time Required Organizational Learning.

Essentials Guide

Pay & Payroll

Pay Stub Basics

A 12-hour shift is generally treated as 11 worked hours plus 1 paid lunch hour. You are still paid for lunch because you must remain available for calls, but premiums may not apply to that lunch hour.

Pay Increases

Pay steps are based on hours worked. Use ePeople to check your current step and how many hours remain before your next increase.

Pay Periods

On the schedule, the shifts between the blue lines represent one pay period.

Overtime

Overtime is based on averaging across set periods. You need over 120 hours across three working set (shifts between the white lines on schedule)

IE: Working many shifts in a row does not always mean overtime if the total threshold is not met.

Shift Differential

Days: no premium
Evenings: 1500-2300 (+2.75)
Nights: 2300-0700 (+5.00)
Weekends: Friday at 1500 to Monday 0700 (+3.25)

Only applies when actually working. Vacation, sick time, personal leave, and banked time do not receive shift differential.

Stat Holidays

Stat days are paid at an increased rate, not including shift differential. Full-time staff usually bank the time, while casual staff are usually paid out.

STAT rate is 1.5x per hour, Super STAT (Christmas Day and the August Civic Holiday) is 2x per hour

Benefits & Leave (Full Time Only)

Vacation Time

Vacation is advanced so staff can use time before earning the full yearly amount. ePeople may show a negative balance early on. Vacation is earned gradually as you work.

Personal Leave

Personal leave can be used when something comes up and you need time away from work. It is counts only as 7 hours, but commonly topped up with vacation or banked stat time to cover a full shift.

Bereavement Leave

Bereavement leave may be available when an eligible family member passes away. Confirm eligibility and length with your manager.

Sick Time

Sick time is earned as you work and starts at zero. Check ePeople for your current sick bank balance.

Flex Account

Flex spending can be split between health spending and wellness spending. Health covers eligible medical costs, while wellness covers approved wellness-related items or services. You choose how much you allocate into Health or Wellness, if not specifed, it splits 50/50.

it resets annually (Jan 1st), but does not roll over. Use it or loose it

Allowances

Boot allowance can usually be claimed every two years. Bike patrol members may also have a separate shoe allowance. Submit receipts through the proper process.

Allowance is $250

Uniform & Equipment

Full-Time Issue

  • 4 uniform shirts
  • 4 uniform pants
  • 1 Peace Officer jacket
  • 1 forage cap
  • 1 tie

Maintain at least one long-sleeve shirt for court appearances.

Part-Time / Casual Issue

  • 2 uniform shirts
  • 2 uniform pants
  • 1 Peace Officer jacket
  • 1 forage cap
  • 1 tie

Standard Equipment

  • Inner/outer duty belt and keepers
  • Baton with holster
  • 2 handcuffs with cases and keys
  • Safety glasses, flashlight, rescue breather
  • Gloves, silent key holder, notebook, toque
1Identify damaged, soiled, defective, or missing item.
2Tell your Team Leader as soon as possible.
3Complete the Uniform/Equipment Order Form.
4Team Leader/Site Manager reviews and forwards to TDU.
5TDU fills the request or advises if backordered/unavailable.

Bike Patrol

Only active Bike Patrol members who have completed the AHS Bike Training Program are issued Bike Patrol uniform items.

Returns

When leaving employment, all issued uniform and equipment must be accounted for and returned. Return paperwork/checklists are used to verify all items.

Important

Do not keep more than the allotted number of uniform or equipment items. Excess items must be returned to the Training and Development Unit.

Required Learning (ROL)

Required Organizational Learning courses are mandatory for staff and cover key policies, safety expectations, procedures, legal requirements, and organizational standards. Track or register through the Required Organizational Learning tab in MyLearningLink.

Complete Annually

About 1 hour

  • Code Red
  • Ethics & Compliance
  • Working Safely

Complete Every 3 Years

About 1.5 hours

  • Infection Prevention & Control
  • Patient Relations
  • InfoCare - On Our Best Behaviours
  • Patient Experience 101

Patient Experience 101 replaces Patient & Family Centred Care 101.

Complete One Time

About 5 hours

  • Indigenous People in Alberta Introduction
  • Indigenous Awareness & Sensitivity Certification Program
  • Code of Conduct
  • Emergency Response Orientation
  • Respectful Workplaces and the Prevention of Harassment and Violence Policy

Indigenous Awareness may be completed by e-learning modules or workshop option.

Recertification

Complete Every 2 years

  • N95 Mask Fitting

Complete Every 3 years

  • Basic Training
  • This is booked for every 2 years to ensure appointment does not expire

Complete Every 5 years

  • Driving Authorization Form

First Aid (no longer required at the moment)

Where to Find Things